Do you listen to music when you fly? Qantas has dropped music from its in-flight entertainment system on Qantas Boeing 737 flights, Australian Frequent Flyer reported, as well as Boeing 717 and Airbus A330 flights where entertainment is offered on an iPad. The decision means radio stations, music playlists and CD library collections have been removed from in-flight entertainment on most domestic flights and some international flights, with a limited number of podcasts available in their place.
Radio and on-demand albums are still available on international aircraft including the Airbus A380, Boeing 747, Boeing 787 and internationally-configured Airbus A330s, Australian Frequent Flyer reported.
The decision was apparently the result of a “comprehensive review” of the airline’s in-flight entertainment offerings. “Our research showed that fewer and fewer of our customers are tuning into the radio and music channels,” a Qantas spokesperson said. “It also indicated that many passengers on both domestic and international flights bring their own device with music already downloaded.”
The airline has recommended passengers download or stream music on their own devices.
Qantas says no-one listens to their music channels/selections. The lack lustre curation of music focused audio/video could be the cause! @Qantas we’d love to talk to you about taking Aussie music to the world – get onboard! https://t.co/QFSmoYmk4m via @AustFreqFlyer
— Dean Ormston (@deanapra) September 17, 2018
The news has provoked something of a backlash online, with passengers taking to Twitter to vent their disappointment, including APRA AMCOS CEO Dean Ormston. “Qantas says no-one listens to their music channels/selections,” he wrote. “The lack lustre curation of music focused audio/video could be the cause!”
So @Qantas have axed music from in-flight entertainment because “nobody listens”. I would like to fact check this because actually, 6 people (including myself) do! Bring back the muuuuuusic QF!!!! pic.twitter.com/9ugQfNEt16
— Bridget Hustwaite (@BHustwaite) September 17, 2018
While the musical in-flight entertainment music offerings might be diminishing, Qantas is continuing to roll out free Wi-Fi across its domestic flights, with the airline announcing that by the end of 2018, Wi-Fi will be enabled on 80 of its domestic fleet of B737s and A330s, allowing passengers to access entertainment on their own devices through streaming platforms likes Spotify and Apple Music.