Frequently asked questions

Using the Website

How much does it cost to use this website?
You do not have to pay to use the Limelight website, beyond the usual fees you pay to your internet service provider (ISP). However, the Limelight website contains some premium content only available to subscribers that is available, with subscriptions starting at $6.00 per month.

Can I adjust the text size to make reading more comfortable?
Most browsers allow you to adjust the display size of text on a website. Look for the magnifying glass in the bottom right hand corner or try pressing Ctrl and + (to enlarge) or Ctrl and – (to reduce).

How do I navigate the website?
You should be able to find your way around using the navigation bar at the top of the page – this will take you to the main sections of the site. If you ever get lost, clicking on the Limelight logo at the top of the page or the word ‘home’ underneath it will take you back to the main page. If you have any problems navigating the website, you can contact us by emailing [email protected]

Commenting and the Limelight community 

How do I comment on an article, review or event?
A comment form will appear at the bottom of the individual article page. Type your comment in the box. You can log in using one of a variety of social networking systems, including Facebook and Twitter. If you do this, your name or twitter handle will be displayed.
Alternatively, you can click ‘post as’. You will need to provide a name and email address. You do not need to use your full name, but we would prefer that you use a unique nickname or ‘handle’ that stays the same as you comment on different parts of the site. Your email address will not be used for any other purpose. For more information, see our privacy policy.

What kinds of comments can I make?
We encourage feedback on articles, or any on-topic information you might want to share with the community. In the case of reviews and events, we’d love to hear your opinion on the item or event itself.

Do you have any guidelines to commenting?
We do ask that you follow a few simple rules with your comments, as follows:

  • Please keep your comments on-topic (relating to the article, event or review in question)
  • Please avoid personal attacks on site authors or other commenters. We encourage debate and discussion, but always remember treat others as you wish to be treated.
  • Do not impersonate other users by knowingly commenting using a nickname that is already being used on the site.
  • Keep your comments clear and concise. You can use informal language, but keep comments readable by avoiding excessive ‘text speak’, punctuation or uppercase text. Keep in mind that in the online space, words or sentences typed entirely in uppercase can be read as shouting.
  • Do not post links to questionable or offensive material or post comments that are only intended to drive traffic to a business or your own personal site.
  • Do not post the same opinion over and over again in the hope of winning a debate. Sometimes it’s best to agree to disagree and move on.

What can I do if I see an offensive comment someone else has posted?Each comment has the word ‘flag’ under it in small red type. You can click on this to report the comment to us and we will decide whether it is acceptable.
We do have moderators checking the site so hopefully we can pick up any offensive comments before they create an issue.

What kind of formatting can I use in my comment?
Our comment system recognizes html formatting. You can italicize part of your comment by putting <*i*> before and <*/i*> after the specific sections you would like italicised. You can bold part of your comment by putting <*b*> before and <*/b*> after the specific sections you would like bold. Simply remove the stars within the brackets – we have inserted them so you can see the tags. Without the stars they disappear and the words between them change styles.
We do ask that you do not italicize or bold whole comments.

I found an interesting post online that will contribute to the discussion. How do I add a links to my comment?
You can add a hyperlink by typing in the following piece of code, replacing the relevant text and removing the stars: <*a href=”WEBSITEADDRESS”>COPY<*/a*>
Replace ‘WEBSITEADDRESS” with the full URL you wish to link to, including the http:// and COPY with the words that people will click on.
Alternatively, you can just cut and paste the link address – it will display and be clickable.

I posted a link and was asked to copy some words into a box. Why is this?
This device – known as a ‘catchpa’ – ensures that you are a real person, and not a machine, and is there to prevent spam.
If you cannot read the words that appear, you can click on the top blue button next to the display box (it will have two arrows in it in a circle) and get a new set of words. If you are visually challenged, you can also click on the little megaphone (second blue button) and get an audio challenge.

What happens when I ‘join’ the website? Why would I do this?
When you join the Limelight website community, you will receive our free weekly Limelight newsletter, and also be eligible for special member and community offers in future. You also become part of our community and will find it easier to comment on articles and interact with other like-minded people.
To join, click on the link on the right of the navigation bar.

What does it cost to join?
Joining the Limelight community is free.

I have joined previously. How do I log in?
Click on ‘sign in’ on the right of the navigation bar and enter the username and password you selected when you joined. If you are on a private or home computer, you can ask the system to remember you, so you don’t have to re-enter your details every time. We don’t recommend this if you are logging in from a public computer (for example, in a library or internet café).

I have forgotten my password. What do I do?
Enter your username on the sign-in screen and click ‘forgot your password’. We will email your password to the address you used to sign up.

 What do you do with my information?
For details on how your details are used, please see our privacy policy.

Website Content

What is a Blog?
Blog is short for ‘weblog’, and is a series of regularly posted pieces, usually informal and conversational in nature, written by an individual or by various individuals on a certain topic. By their nature, blogs are opinion-based. In this case, blogs reflect the opinions of their individual authors, and not that of Arts Illuminated or Limelight magazine as a whole.
Blogs encourage feedback. If you agree or disagree with the opinions expressed, please feel free to have your say – just make sure you follow our commenting guidelines.

I have a question about an event you have listed. Who do I contact?
Our events listings are compiled using information from the various companies and venues that organize and host events. You should contact them directly with any questions or problems. In almost all cases, contact details will be listed on the event page.
Arts Illuminated takes no responsibility for the accuracy of the content contained in our events listings.

Can I purchase concert tickets, music CDs or DVDs from this site?
No – we do not sell any of the products or events on the site.
For event bookings, contact the venue or company hosting the event.
For CDs or DVDs, please contact your local fine music supplier.

There is an error in an advertisement on your site. Who do I contact about this?
While we would hope that all advertising on our site is correct and current, we are not responsible for content provided by external parties who have purchased advertising space. Please contact them directly.

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